Shotgun request

Two support scenarios:

Client: do you have those brutal shotgun, that Schwarzenegger use in first Terminator?

Naive support scenario:
Support: Sorry, this particular model not produced any more. We can try to find it on eBay, or suggest you M50 - it is also big, brutal and noisy.
(discussion goes deeper in technical differences, price and delivery options.)
...

Experienced support scenario:
Support: ok, there is some troubles with shotguns just now. Can you explain, why do you need it, and we may suggest some alternatives?
Client: I want you to shoot in my head from this shotgun!
Support: that's interesting, but why do you want us to shoot in your head?
Client: I have so terrible headache! Hope this will help.
Support: Here is a good pills just against headache ...
Client: Drugs? No! I don't want a drugs, they lead to addiction!
Support: This one is made from safe, radiation-free herbs!
Client: ok then. ... Yes, it help! Thank you!!
Support: so, do you need a shotgun?
Client: Are you crazy??!